By purchasing a ticket through masca.ro you agree to the following terms and conditions, which you agree to abide by:
the ticket cannot be exchanged or returned for any reason; if the event is cancelled, the value of the tickets will be recovered from the event organizer, masca.ro will make every effort to mediate this transfer but the obligation for the return of money belongs exclusively to the organizer; we note that regardless of the reason for cancellation or postponement of the event, the amount to be transferred will include only the value of the returned tickets; the value of the tickets will be returned within 30 days of request. masca.ro can not be held responsible for any damage caused directly or indirectly to the client or other third parties by the cancellation or postponement of the event
if there are suspicions that you are using the masca.ro website for malicious and/or abusive purposes such as but not limited to repeatedly blocking seats without finalizing the order, creating multiple accounts and using them for purposes other than purchasing tickets, performing actions that may lead to excessive loading and stressing of the masca.ro site, in these cases masca.ro may temporarily suspend your account going up to its closure in exceptional cases. masca.ro will not be forced to notify you for the decisions taken nor to give explanations, they may be permanent. Also masca.ro reserves the right to notify the authorized bodies about the actions taken by you
the purchase of the ticket implies that you agree to the terms and conditions imposed by the organizer of the event regardless of how they are displayed or transmitted and that you are obliged to respect them. It is also your obligation to inquire about them and to ask questions directly to the organizer in case of any doubts
the services offered by masca.ro are for ticket sales only; masca.ro has no control over the event or the location of the event
masca.ro may charge a processing fee that you agree to pay; this is the cost necessary to process your order in optimal conditions
masca.ro is not responsible for actions not related to the ticket sales procedure
masca.ro cannot be charged for entering the event with falsified tickets
if the tickets purchased from masca.ro are resold or transferred for the purpose of material gain by a third party not authorized by masca.ro, the organizer of the performance, the agents responsible for the supervision of the venue, as well as the representatives of masca.ro may refuse the ticket holders’ participation in the event, including their eviction from the venue
unless otherwise specified, the ticket is valid for admission for one person to one performance of the event mentioned on the ticket
the show organizer has the right to change the dates of the event, the new information will be announced by specific means of communication;
make sure that you arrive at the event in time to enter the venue before the start time on your ticket. The promoter reserves the right to refuse entry if the event has started;
this ticket may not be given as a prize in any competition without the prior consent of the show organizer
masca.ro is not liable for any damages caused by third parties to any ticket holder purchased through masca.ro
access to the event with alcoholic beverages, drugs, dangerous substances, glass containers, cameras, video cameras, blunt objects and weapons of any kind is forbidden; ticket holders may be checked at the entrance to ensure that the rules are being followed
the consumption of drugs or other illegal substances in the place where the event takes place is a crime and will be punished according to the legal provisions in force
restrictions in line with the laws and regulations on the protection of minors: under-18s are strictly forbidden from attending events that may be highly violent (such as boxing matches, etc.) and places where alcohol is served or smoking is encouraged
purchasing the ticket implies that you agree to the terms and conditions posted on the website www.masca.ro as well as to the organizer’s rules, terms, conditions and regulations that you are bound to respect